Our Loyal Customers | Lambert Buick-GMC, Inc. | Cuyahoga Falls & Akron, Ohio

" True to your slogan-“No games-No Gimmicks”-Lambert Buick GMC is a great place to buy your next car! Thanks to John Sdono! Fine job by everyone! We love our 2010 Cadillac CTS! Great Website, too! "

Mike & Ann F.

5/16/2013

" Nice clean friendly dealership. Salesman and Finance were great. "

Ronald F.

5/16/2013

" My first Buick! The first Buick in my family as my in-law family!!! The sales representative was helpful and patient. The best of the best! "

Ruth F.

5/15/2013

" I was truly AWED with my experience @ Lambert. I traveled from my GA home and 700 plus miles later I was at my OH home. Lambert is a family business and that’s how Mr. Bob Leone treated me, like family. All the bases were covered. All T’s were crossed and all I’s were dotted. "

Phyllis J.

5/13/2013

" Experience was great! Everything went smooth as planned. The core exceeds my expectations. "

David P.

5/13/2013

" I was impressed by the “casual” and low key sales approach that John used to greet us. He was friendly, seemed honest, and gave me the feeling of working with a trust worthy person. I would be happy to send potential customers to Lambert. Everyone there treated us well and made our car purchase a very positive experience! Thank you "

Barbara D.

5/08/2013

" Nice selection of cars. John Sdono was great to work with very friendly and personable. Happy with the entire experience. Thank you for a pleasant transaction. "

Lisa B.

5/06/2013

" Very clean used cars! I can tell that Lambert takes pride in what they sell! John Sdono was excellent! I was very happy with the entire process! Thank you! "

Lisa B.

5/06/2013

" We are enjoying our new (to us) 2012 Buick LaCrosse. Special thanks to Will Spencer and team for making this purchase easy, comfortable, and pleasurable. Many thanks for helping us find and purchase exactly what we wanted! We were completely satisfied with everything! Right down to the glass coffee mugs (a nice touch)! We have purchased from Lambert before and would not hesitate to do so again! "

Doris and Jack P.

4/25/2013

" Our experience was awesome. Everyone was really caring and helpful. "

Robert and Sara R.

4/23/2013

" Great experience. Everyone was professional! Mr. Mundy is an outstanding salesman. He was a good listener and evaluated my needs. He made suggestions and provided insight. Everything was positive and friendly. Great job!! "

Gene R.

4/23/2013

" John made our experience quick and painless. Everyone was very nice and helpful. Thank you! "

Michael and Holly G.

4/23/2013

" Everyone was very professional and curtious. They explained everything and helped all financial needs. "

Charles S.

4/18/2013

" Excellent service from Gerald and Gabe- - Found the vehicle I was looking for and made the transaction quick and smooth. Got the vehicle fully gased and detailed. Extremely happy with my experience and look forward to doing business with them again soon! "

William M.

4/17/2013

" Super! Jefferson- you rock- sync my phone to my new car. Awesome service, ideal concept to show customers the details of their new car- promotes customer safety too. Pat- very nice and pleasant to work with and financing even was able to match my bank rate- well done! "

Maryann F.

4/17/2013

" I do want to let you know that Mark made this car buying experience the best that I’ve been through. I’ve been through a lot of car purchases and in some cases multiple purchases from the same dealer. If we consider Buick or GMC in the future, we certainly will work with you folks first. Mark was a class act, and quite frankly, my wife was extremely happy with everything, which goes a long way for supporting a business in her mind. I was familiar with Lambert when I lived in Cuyahoga Falls and the reputation is solid, and even where I work. Thanks again. Mark should be commended for going above and beyond and making us feel welcome, honest, and accommodating. "

Brandon

4/15/2013

" Just bought a 2012 Chevy Captiva! Love it! Thanks to John Marsillo and Christopher Cooper! "

Cindy D.

4/15/2013

" Just bought a 2011 Ford Escape from David Bishop… he was very helpful and friendly. Thanks so much. "

Harold F.

4/15/2013

" Thank you. Pat Kassinger and Mike W, you both did me and your employer a great job in buying-selling me a new truck. "

David D

4/11/2013

" Very easy to deal with, no pressure sales "

Sandra and Joe D

4/11/2013

" We were well taken care of @ Lambert. Our salesman, Scott Claus, was very helpful and knowleable. Everyone we came in contact with we very helpful & professional. We would definitely come here again and will recommend to friends. "

Pamela W.

4/10/2013

" What life savers! What a great experience yet again!! I love my Buick. Mark Mundy & Gabe are sensational!! Always treated with so much kindness and respect. "

Paula M.

4/09/2013

" Mike was very helpful. Everyone was friendly. "

S. T.

4/09/2013

" Will Spencer was very straight-forward and easy to work with. I will recommend him inthe future. "

Bob and Lori W.

4/09/2013

" Mike Wozniak took excellent care of us including coming in on his day off to meet with us! Overall a delightful experience. "

Bob T.

4/04/2013

" Very fast Process!! We will be back. "

Perry M.

4/04/2013

" Had a great experience. Sales person was very helpful and friendly. "

Harold F.

4/04/2013

" This was my first American purchase in twenty years and Mike Wozniak sensed my anxiety and addressed my needs politely and professionally. His support staff (Doug and Finance) worked well with him along with Chris Cooper explaining systems. "

Gregory H.

4/04/2013

" Very happy. Mike Wozniak was very polite and easy to work with. The car is great. "

Darryl K.

4/04/2013

" Had no problems. Everything went fine. Will Spencer was easy to work with, very good sales person. Business Manager, Gabe Ariyan was very helpful. Explained what we needed to know. Very Satisfied. Also very prompt & accommodating to our time schedule. "

William R.

4/04/2013

" I spent some time driving, evaluating, and fretting about whether I wanted a car, truck, or SUV. The sales person I worked with, Mark, was patient, informative and flexible to let me find the right vehicle. He was actually downright friendly (not the typical car salesman that is for sure) I was almost completely set on a LaCrosse, but found the Acadia was more me. No pressure, no hurry, and above all an enjoyable process. My wife has had to endure many car purchases over the years, and really dislikes everything about the process. She had a good time and was impressed with the new GM products and quality. The trip to the finance department was quick, to the point, and easy. The typical upselling that all finance people do was not pressured, and I was asked if I understood the terms, and if I was sure I was happy. No big pressure to buy extended this or gotta have that. Upon delivery, the bells, whistles, and gadgets that are part of a new car were explained completely, and then I received a tour of the dealership, where to bring the vehicle for service, where to sit if I had to wait for service, and where the cookies are! This is a great dealership selling exceptional vehicles! "

O. G.

4/04/2013

" Everyone was outstanding. This is our second car from Lambert. If everyone has not exceeded our expectations we would not have come back. "

Stacy F.

4/04/2013

" Easy transaction - well run dealership. "

Robert K.

3/21/2013

" I had a great experience. It was fast and easy. I received a reasonable amount for my trade in. The car I purchased was priced lower than any dealership in Ohio. My salesman was GREAT!!! I can’t say enough good things about this place. Overall great experience!!! "

Courtney M.

3/21/2013

" We were impressed with both the dealership and the way we were treated by the staff who worked with us. I appreciated the information that was readily available on the internet, that made out car shopping and decision making easier. "

Robert G.

3/18/2013

" John Marsillo was our salesman. Very nice, not pushy person, answered all of our questions. Very nice experience and we have a new Buick! We have already given a friend of ours John’s name and told him about Lambert’s great employees. I’ve never seen restrooms as clean as yours at a car dealers! "

Sandy and Ed B.

3/18/2013

" Very good service. Very easy to deal with. "

Nick S.

3/18/2013

" It was definitely worth the trip from Michigan to buy our 2012 Lacrosse from you. Before we made the trip, salesman Will Spencer checked the 2 cars we were interested in and even had minor fixes made that he noticed. Not only did he give us a great deal with a better trade-in than we could get in Michigan, but the car we purchased was the cleanest, best-prepped used car that we have ever bought. We appreciated all the time Chris spent with us explaining all the new technology. We can’t say enough about the efficiency, knowledge, and friendliness of the Lambert employees we worked with, especially our salesman, Will, who made this the best car buying experience we have ever had! I am so glad that we took the chance and made the 3 hour drive to your dealership. P.S. I love my new Lacrosse! "

Pamela D.

3/18/2013

" The staff at Lambert were great! We looked up the info for the vehicle we were interested in online and test drove it (2010 Enclave) when we got there. We loved it and made the purchase that very evening. We also had our 3 month son in tow and so to say we were very well accommodated, from the comfy seating in the waiting area to the choco chip cookies and snacks counter is not what you’d hear about at just any dealership. Over all we were very happy w/ the purchase we made including the salesman and the finance dept. It all went smoothly and we thank you guys for such a pleasant car buying experience! "

Zane and Tracy T.

3/18/2013

" Very good, completely satisfied "

David B.

3/14/2013

" Excellent experience. Christopher Cooper did a great job throughout our purchase. "

Roy and Judie S.

3/14/2013

" Highly recommend Lambert Buick! We love out purchase we made a month ago and want all to know how friendly the staff was. They made purchasing less stressful and were speedy in getting us taken care of and in our new Enclave! Thanks Lambert!! "

Tracy T.

3/12/2013

" Thanks for the great customer service today! "

Aaron P.

3/12/2013

" Just bought a 2009 Kia Borrego3/04! Love it! Big thanks to Gerald for being super nice and never telling me no! He helped so much! Mike in financing was nice and funny! Great experience! I will be back and so will my family! I raved about you guys! Much love! "

Jamie W.

3/12/2013

" Always a great experience. Mark was a pleasure to deal with, very knowledgeable on the Buick product. No time wasting on putting the numbers together. Michael, always great. One of the reasons I come to Lambert. Add Mark as another reason. Thank you. "

Joel C.

3/12/2013

" Kathy and I so appreciated Gerald, his brother, and the sales man in the purchase of our new vehicle. We were treated with respect, courtesy, and we will recommend Lambert to our family and friends. "

Michael and Kathy S.

3/12/2013

" Ron was a pleasure to work with on the purchase of my vehicle. Gabe did a fine job running through the finances. Would work with you again on purchasing another vehicle. "

John K.

3/12/2013

" Very smooth transaction. Mike was a very good salesman. Just as seen on Autotrader.com. Very pleased "

Jeff H.

3/12/2013

" Dealing with both Dave and John made our experience a pleasant one that fully exceeded our expectations. They were both knowledgeable and honest. We felt absolutely no pressure to buy or not. It was worth our drive to have such an enjoyable experience. "

Dena J.

3/11/2013

" From sales (Mark Munoy) to financing (Gabe) to orientation (Cooper) everyone was wonderful. Kudos to anyone involved in their hiring and retention. "

Gary W.

3/11/2013

" It is better then new at half the price. My wife loves it. As all men say happy wife, happy life. Lambert work very well with me and I had a very good experience. Thanks to all, I will come back. "

David W.

3/11/2013

" Easiest car buying experience ever!! "

Tad P.

3/05/2013

" Mark was wonderful as always, very helpful! The young man who tutored us on the car was very informed and delightful! "

Kim and Steve S.

3/05/2013

" Great Experience. CarlBuckinghorn was very patient with me driving multiple cars and multiple times!!! From the beginning to driving my new car off the lot this was probably the easiest and best car buying experience I have had!! "

Beth M.

3/05/2013

" Lambert is the only dealer I use. With service personnel like Craig and Brian you make the buying process very enjoyable. Also Michael is a master at the finance process. Thanks for years of great service. "

Todd A.

3/05/2013

" From beginning to end the response was great. It was a smooth transaction even coming from another state. They picked me up from the airport- Mike Wozink was superb, great and Chris Cooper going over everything in the car was great. "

Sergio N.

3/05/2013

" Fast, efficient service. Scott Clause was very helpful, overall a good and stress free buying experience. "

Michael H.

3/05/2013

" Mark Munday made us feel like close friends- he was awesome. He explained everything about our choices to our needs and found us a great car. Best buying experience ever! "

Peter D.

2/28/2013

" The salesman was very friendly. We had a nice experience at Lambert. "

Randy W.

2/28/2013

" Second purchase from Lambert, friendly, courteous staff made whole process smooth. "

Jeanette C.

2/28/2013

" We love the car, lots of room, comfortable, easy to drive. It makes us feel rich to own this beautiful car. We love it. "

Neil and Jan S.

2/28/2013

" We are very pleased with Lambert Buick/GMC. We have been with Mark Mundy for 35 years as very satisfied customers. Mark sold us our very first car 35 years ago, and almost every car since then. We keep coming back. Lambert has a very nice showroom, friendly salesmen and staff. "

Pam and Garey M.

2/28/2013

" My experience from here was excellent, the people were wonderful and could answer to anything you had to ask. Just awesome. "

Amanda B.

2/28/2013

" Both the salesman and finance officer were excellent "

Paul L.

2/28/2013

" Very nice to deal with sales people, everything as expected, no surprises when closing deal on used car. I would definitely come back to deal with dealer. "

Jon H.

2/28/2013

" Our buying experience was very satisfying, all of our questions were answered by the knowledgeable personnel. We purchased a 2011 Buick Lucerne, it is a luxurious car which we are sure to enjoy for a long time. Satisfied customers. "

Richard and Sandra W.

2/28/2013

" Very pleased with everyone at Lambert "

Joseph M.

2/28/2013

" Ron Francis does a great job of being fair on all aspects of car buying- will find a car if you’re looking for one that is not on lot! It’s my 4th car purchased from Ron in 3+ years that should say it all! "

Robert C.

2/20/2013

" We had a great experience! Bryan Steinlecher was our salesman and he was wonderful, very friendly, and knowledgeable. We will highly recommend your deawlership. "

Jim and Susan P.

2/19/2013

" Great buy experience. "

Frank W.

2/19/2013

" Viewing vehicle thought the internet was helpful. Also negotiation was easier too. "

Ellen D.

2/19/2013

" Great Job! Thank you "

Nancy K.

2/19/2013

" Wow! How easy can you guys make it! I’ll be spreading the word! "

Fred S.

2/19/2013

" Best experience ever! Great prices! Great Service! Your finance department even got me a better rate than what my credit union was able to offer! Will be back! "

William J.

2/18/2013

" Treated well. Dealt with honest people. Straight up deal with no BS. Loved the experience. "

John M.

2/18/2013

" I found the entire buying experience easy and painless. Will Spencer did an excellent job. He was extremely friendly, courteous, and knowledgeable. The financial part of the process was quick and easy. The training of the systems was extremely helpful. "

Nancy B.

2/13/2013

" This is our third car that we have bought from Lambert. We didn’t even look elsewhere this time. They are easy to deal with. They give the best price every time and make you feel right at home. "

Joe and Christen S.

2/13/2013

" Everyone was very nice and very helpful. Thanks again. "

Amanda C.

2/13/2013

" Very pleased with the entire staff. The service was great- no complaints. We will be back. "

Joe and Peg D.

2/13/2013

" As a first time long distance deal, Mike W. and Lambert GMC were great at keeping communication line open. When we finally arrived, the process was even simpler. Thanks for an easy buying experience. "

Keir S.

2/13/2013

" I could never imagine a smoother transaction, especially over a 900 mile distance. Mike knew the product well and was very instrumental in ensuring that every detail was attended to. He and the remainder of the staff made me feel very comfortable and confident in doing business together. "

Crystal M.

2/13/2013

" Sales person was honest, helpful in every way. Service dept has been very good also. "

Kenneth C.

2/12/2013

" The sales people were very friendly and definitely know their job. We enjoyed spending a snowy Saturday with you. The car is great also. "

Leatha and Robert M.

2/12/2013

" Bryan, Gabe, and Sam make up the Lambert “A” team! They put together a truly world class car buying experience for my wife and I. As a manager of a fortune 50 sales training department I can attest that this type of treatment is not the norm but the exception. Great job- we’ll be back! "

Dave R.

2/12/2013

" We contacted Lambert Buick and told them exactly what we were looking for and told them we were in a time crunch. They responded right away that they would have something ready for us to look at. They made it very easy to buy our car and they kept the negotiations with no real haggling or nonsense. "

Harry and Cheryl S.

2/12/2013

" John was fantastic and treated us friendly and fairly. We made a deal that met my financial demands and he got me into a better vehicle for the money. Thanks. Craig Weiss was also very helpful. "

Cody P.

2/12/2013

" Happy with service provided by salesman, Dave Bishop, also with finance guy. "

Kelly C.

2/12/2013

" Thank you to all the sales staff at Lambert Buick for helping us find the car for my sister. She absolutely loves the Tahoe. "

Steve H.

2/06/2013

" Really liked working with Scott Clause. He actually heard what we were saying. Nice guy too! Fair price for the car. Finance guy got a good rate too. "

Tine S.

2/06/2013

" Pat was very helpful. No pressure but very informative. We are very happy dealing with Lambert and will continue to give Lambert our business. "

Marilyn F.

2/06/2013

" Very good service "

Sam and Mary M.

2/06/2013

" I dealt with two salesmen and they were great, walked me through it all. Great time will be back. Thanks Pat and Mike. "

Bill K.

2/06/2013

" Mike worked with us tirelessly as we looked at many vehicles. After test driving a few we finally settled on one, were given a fair deal. It was an enjoyable transaction. "

Jackie R.

2/06/2013

" I had a very nice time at the dealership everyone was very helpful. My salesman John Seduna was very nice and helpful. "

Rob C.

2/06/2013

" Although my husband and I came on a “snowy day”, our experience was a good one. Everyone at Lambert was very curtious and helpful in our needs, even down to the loan specialist. Great inventory as well. Smooth and easy transaction. "

Simone P.

2/06/2013

" For a young man his age, Jefferson showed a great deal of poise, maturity, and professionalism when showing us the workings of the car’s electronics. Oh yeah, Mark Mundy was his usual professionally proficient self. Like normal. Michael made the financial signings as smooth as we’ve ever dealt with. "

G M and Maureen C.

2/06/2013

" Mark Mundy was great!! The process was guick, easy, and painless- just the way I like it! "

Lori S.

2/06/2013

" Thanks to Mark Mundy & Lamber! Drove my new Terrain from Columbus to Akron during the snow storm yesterday and never felt so safe driving on snowy roads. Love my new Terrain! "

Mary M.

2/04/2013

" Good treatment. "

Robert F.

2/04/2013

" Mike Brought the car to Girard, Ohio for me to see. Bought the car, Mike was wonderful to work with. Thank you Mike & Lambert Buick GMC. The Experience was excellent, thanks again. "

Mary S.

2/04/2013

" I found my experience at the dealership to be a very good one. The dealership was very clean & Bryan was very pleasant & helpful. He worked hard to make a deal we were both happy with. "

Thomas C.

2/04/2013

" Everything went great. Pat was very helpful, same for Craig. The tech person, Chris helped in the high tech area. The deal felt right! "

Mike K.

1/29/2013

" Mike was very informative and pleasant to deal with. Very accommodating. "

Diana

1/29/2013

" We were very happy with the entire sales experience. Mark Mundy (Sales), Christopher Cooper (Tech Support), Gabe (Financial) were very helpful and knowledgeable. "

Dennis & Paulette H.

1/29/2013

" The best dealerships experience ever. All were friendly, courteous, and helpful from the beginning to the end. Going out of their way to help us in any way possible Mark was the best car salesman I have ever encountered. The entire dealership was top notch and professional. I would not hesitate to drive the four hours again to purchase another vehicle. "

Paula W.

1/28/2013

" Patrick Kassinger went above and beyond the customer service expectations!!! I’m very impressed with the manager Doug Dangerfield and the finance manager Gabe. Gabe was very thorough and honest!! I LOVE my new Sierra 1500!!! I’ve never been this satisfied!! "

Kimberly G.

1/28/2013

" Repeat customer. Clean and friendly atmosphere. The person that delivered the car was very helpful. "

Lawrence M.

1/24/2013

" I was into look at trucks 2 times. I was never forced to look at trucks or cars that the salesperson thought would be better. I was able to test drive it for about an hour and a half! I had a great experience. This was the second car we bought from Lambert and will be back! "

Brent B.

1/24/2013

" Happy with service provided by the salesman, Dave Bishop. Also with the finance guy. "

Kelly C.

1/21/2013

" Just wanted to say that your staff were great, which made the purchase of our new car very enjoyable and easy. Especially Mark Mundy! Craig wise and Micheal Craig are great guys! Thanks, I would recommend you all to everyone needing a car or service. "

Garod S.

1/21/2013

" Well again the great guy at Lambert came through… they always make the purchase or lease of a car an enjoyable experience. All staff are just great! I mean everyone but especially Craig Wise. "

Coania S.

1/21/2013

" This purchase was truly the best buying experience I’ve had. No high pressure salesman. John Svoda was very friendly. Loved the beverage & snack area and clean restrooms! This dealership worked with me to get me the price I desired. Overall, very pleasant place to buy a truck or car! Everything was simple and great!
Thank you, "

Mike M.

1/21/2013

" We contacted Lambert Buick via the internet and tell them exactly what we were looking for and told them we were in a time crunch. They responded right away that they would have something ready for us to look at. They made it very easy to buy our car and they kept negotiations with no real haggling or nonsense. "

Harry & Cheryl S.

1/17/2013

" Ron Francis was excellent & very professional. The support staff, Financing, & Education, did well too. (Gabe Ariyam) & (Chris Cooper). I would hope to continue the high end experience. "

Sterling S.

1/16/2013

" Mr. Mundy you did it again! I came in "just looking" & drove away with the car of my dreams. You were very respectful of what I wanted to spend, told me to go home to think about it, & to call you back when I got home. Thank you Mark for listening to my concern, respecting my budget and giving me a great buying experience. "

Mary M.

1/15/2013

" I was very pleased with Mark Mundy for the way they helped me with my choice of purchase and the way he helped me with the purchase he was very, friendly, and I would refer him to anyone who is considering a purchase from your dealership. "

Q. Taylor

1/15/2013

" This was our fourth purchase/lease at Lambert Buick-GMC and with each transaction we were treated with respect, courtesy, and professionalism. We felt we had a good rapport with Doug and Pat, (2 down to earth people) whose friendly demeanor made it much easier to work with. Our overall experience was positive and we would definitely consider another purchase in the future. "

Steven & Rebecca S.

1/09/2013

" I live in mesa AZ & we were in the process of buying a truck here in AZ to drive back to Ohio for my brother to use for business, if we set up a business there. Also my nephew (Greg Forshey) is in the process of buying a new truck, so it was 2 or none for the salesperson.

I filled out the online request also to search for trucks in the Akron area.The only person to contact me was your employee, Craig Weiss. I was very impressed with the no pressure friendly response from him(and follow up wow!! what a treat). There are a lot of dealers out there that can learn from craig about first impressions and following up. In my prior life, I was a business owner & did the sales & marketing for our Aerospace detail part mfg & FAA repair station(Aero Design & MFG) I was the main contact and did all the follow up with new and current customers. So I understand that you may only get one shot at the job & always do your best.

We are always quick to let the Managers of a business know when someone does a bad job or drops the ball. Because we expect good service when we make a major purchase like this or a home, good service should not be an option. In the last month a sat with a lot of car salesmen or should I say "order Takers", sure left a bad impression.In closing you have a great employee and he is the kind of person I would go to lunch with. We did buy the truck and my nephew in also in the process. To bad you don't sell Escalades my wife needs a new one in 2014.Also, Gabe in finance was a big help. "

Joe K.

1/07/2013

" Had a wonderful buying experience. Thanks to my brother Merle Kuhns sending me to see John Sedona. Both John and Michael were excellent to work with and thank you for your hard work in getting me approved. I can't thank you enough we will be back and will highly recommend your dealership. "

Kathleen

1/07/2013

" Great transaction not pushy and fulfilled our needs in a vehicle. Very helpful and excellent explanation and overview of the vehicles equipment. Pleasure to do business with and will re-visit in the future. "

Blanca S.

1/03/2013

" This is the fifth car we have purchased from Lambert Buick in the past 6 years. Our salesman was Bryan Steinlechner. We found Bryan to be a true professional as all of the personnel is that we have dealt with in the past. Keep up the good work. "

Joseph B.

1/02/2013

" Very pleasant, effective, and thorough experience. Ron Frances greeted men when I entered the showroom, listened to my needs, and went to work to make things happen. Ron treated me with respect in a very professional manner. Best New Car purchase experience I have ever had! "

Larry W.

1/02/2013

" Very friendly and knowledgeable sales staff. No hassle to get to a reasonable price. Great training by employee to learn about all the new features on the car. "

Tara P.

1/02/2013

" Very Friendly environment, Professionalism, fast an easy. "

Marina T.

1/02/2013

" Have known Carl Buckingham and Mike Craig for years. Always a pleasure to do business with them. "

Alan D.

12/27/2012

" Having our 2002 Buick Century totaled we needed to replace it with something that would prove as dependable. We had 150k on it. It was suggest that the 2005 Lacrosse was as dependable and had only 55k miles. It was sold originally by Lambert and serviced regularly by them. "

Vivian S.

12/27/2012

" Our salesman was Mike Charles and it was such an experience. We did not feel rushed or pressured to buy.He was down to earth and made us comfortable! Very different from many other dealers. "

Kelly G.

12/27/2012

" Everybody was cooperative, coffee and donuts were offered, and everybody was polite. I was very confident talking with Micheal A. Charles, he answered all my questions right away! Shows his experience. "

Michael C.

12/27/2012

" This is the 4th car that we have brought since 1987 from Lambert Buick. You have always treated us as a valued customer. This time was no different. Scott Clause was wonderful showing me various aspects of the Verano. He showed that the car was even better than I expected. Ron Francis was great getting the car ready after I came Back with it the next day. And the financing was easy. I will come back to Lambert the next time I need to buy a car. A most enjoyable experience! "

Ray B.

12/19/2012

" I was pleased with the courteous and friendly salesmen. He was very through and kept his promises to me. "

Walter S.

12/13/2012

" This car is our third purchase two used and one new.i am very pleased with the car and both Bryan and Matt's assistance. My Husband and I are "sold" on Lambert for our car needs and we have recommended Lambert to our friends. "

Janice P.

12/13/2012

" We think that John and Alex did a great job finding our car for us and getting it ready for us. "

Robert D

12/13/2012

" i was treated well by everyone I had contact with. Ron Frances was both knowledgeable and helpful. It was a better experience than I expected. Thanks "

William G

12/13/2012

" I was pleased with being given honest numbers up front and having no ugly surprises when I picked up new car. Thank you! "

Dave T.

12/11/2012

" This Makes the second vehicle that we have purchased from your dealership. It is worth the extra drive to come up and deal with you. Very friendly place, no high pressure sales. You get to test drive the vehicle without a salesperson going with you. Im sure our next purchase will be with you again. Great Coffee. "

Paul S.

12/10/2012

" The atmosphere at Lambert was very professional and refreshing as our last vehicle purchase many years ago. The staff was very friendly and treated us with the utmost respect. Ron, our sales rep was very informative, cordial, and professional. We will definitely refer our families and friends to Lambert. Thanks for the great Transaction Ron, you made the entire experience a huge plus! "

Regina G.

12/07/2012

" David Bishop is a great salesman. "

Patricia P.

12/07/2012

" We couldnt have been treated better. Our salesman was John and he was very helpful. He let us take our time, didn't pressure us in any way, which we really appreciated. We would definitely be back when we need another car. "

Richard D.

11/28/2012

" We found the dealership to be very friendly and informative. Minor defects were corrected as promised. Sales rep. Scott Clause was very helpful. "

William O.

11/26/2012

" Everyone at Lambert was very helpful. I came in late in the evening and they still took their time and made sure I was able to take the car home that night. "

Lisa M.

11/26/2012

" Just wanted to let you know how pleased I am with my New Silverado from Lambert. Scotty "Santa" Clause is an OUTSTANDING salesman and answered all my questions thoroughly. Everyone at Lambert was friendly and helpful and I look forward to Buying from Lambert in the future. "

Gary J.

11/26/2012

" Staff was friendly and the title exchange process was efficient. "

Amanda G.

11/26/2012

" We had a great experience at Lamberts! Brian was so much help. His personality and years of experience combined to make a very professional and enjoyable experience for us. It was a very smooth and efficient experience from the 1st email to the moment we drove the vehicle off the lot. We highly recommend Lambert. Mike was great with finance too! Great team! Thank you! "

Larry & Paula M.

11/19/2012

" Great car, excellent customer service! Thank you John Todd, John Sodona, Mike Craig, and Mr. Lambert!! We are overwhelmed with appreciation. Couldn’t have asked for a better experience. "

Rusty K.

11/19/2012

" Our most favorable car-buying trip ever. No one likes to car shop. We found Carl B. and Gabe A. knowledgeable, polite, and courteous. We plan on returning again to purchase from Carl Buckingham. "

Kathleen B.

11/15/2012

" We were completely satisfied! "

Marilyn H.

11/14/2012

" Brain Steinlechner is a great salesman, class act guy. Matt Kohel was also great. Very pleasant experience. "

Eric N.

11/14/2012

" Our sales person Will Spencer went out of his way to be sure my wife liked our new car. He was very knowledgeable abot our car even though it was a Chevrolet. Our buying experience was done very effortlessly yet through. "

Robert M.

11/13/2012

" Everyone I came in contract with was courteous, professional, and knowledgeable. This included Vickie, Bryan, Michael, and Jefferson. I love my car. Thank you Mr. Lambert!! "

J.D.

11/13/2012

" Dear Michael and Lambert Staff,

Hi. I wanted to take some time out of my day and write you and your dealership a friendly email. My family has been long time patrons of Lambert Dealership purchasing about 9 automobiles in the last 10-15 years. Your dealership, particularly the finance and service departments, have always been more than willing to bend over backwards for us and treat us like family.(Even knowing some of our family by name and face.)

I have recently moved to the bay area in California and had my car serviced. My lower control arms were worn and water pump was leaking. As it turns out, I have extended warranty and everything was completely covered. I owe this to Michael, who has never steered me wrong in what I should purchase for my car. He has always been my family's when purchasing our vehicles and we all know he is someone who we can turn to and trust.

Michael-thank you so much for taking care of us. You bring something special to Lambert and I look forward to working with you when I am ready for my next car!!!

Sincerely and Best Regards "

Jackie M.

11/07/2012

" Jeff Jones was very accommodating and pleasant. He retrieved two vehicles for us to see that had just been received. "

William F.

10/31/2012

" They made buying a car quick & painless, very friendly had a very pleasant experience. Was worth the drive from PA to Ohio. I love my car! "

Karla O.

10/29/2012

" I found the entire buying experience to exceed my expectations. The management staff was Accommodating, and the Financial staff was professional and thorough. "

William R.

10/29/2012

" Jeff was extremely knowledgeable about all of the GM lines. We had been to to other dealers, but his ability to thoroughly explain models and options was as much a factor in our decision as the price. "

Bob B.

10/25/2012

" Facility was clean and inviting.Personnel were friendly "

Andrea N.

10/25/2012

" Great people to work with. Friendly, understanding, and helpful during the buying process "

Jacob B.

10/23/2012

" The vehicle we choose was a GMC Acadia. Our Saleman "BoB" was very patient we test drove a few vehicles, and BoB didn't try to pressure us into anything instead he worked with us and answered all our questions. He also got us the vehicle that we wanted at a price that was COMFORTABLE FOR US THANKS LAMBERT "

Wendy V.

10/22/2012

" Well satisfied with Ron appreciate not a lot of pressure. "

LesLie F.

10/17/2012

" Great experience. From start to finish we were happy with everything. "

Don & Sandy

10/15/2012

" We are a retired couple living in Mentor Oh. My husband was searching the internet for months looking for a late model Buick, with a fair price. The Lambert Buick you showed on the web page was exactly what we were looking for. Talk about wonderful service. We took a drive out to your dealership and ended up driving that Buick back home. Our salesman, John Sdono did an outstanding job working with us, to come up with a price that we could afford. We would recommend Lambert Buick to any of our friends who are looking for a good car at a fair price. John’s undivided attention was well worth the trip out there and his friendly, truthful approach to sales would bring us back to Lambert again. Thank you. "

Jim & Lydia T.

10/08/2012

" You have an outstanding Dealership, great staff. Your staff was very attentive to my questions and concerns. I would recommend your dealership to all my family and friends, you have a beautiful showroom! "

David C.

10/08/2012

" I had a great time and enjoyed purchasing my used vehicle at your dealership. Your salesman Pat Kassingerwas very polite and assisted my life in my new journey in rebuilding my Credit and was very helpful in the complete process. Thank you very much. "

Candido R.

10/01/2012

" I recently visited Lambert Buick GMC and purchased a used 2009 Subaru Forester. I found my buying experience to be very easy and free of those car salesman horror stories we all hear about. I dealt with Pat Kassinger and John Marsillo as well as business manage Michael Craig. All three are great guy! I highly recommend this dealership. "

Marsha D.

10/01/2012

" Thank you for an excellent car buying experience. It was nice to not be pressured unlike @ other dealerships. Your staff was very friendly, knowledgeable and helpful when it came to decision making. I like how well you all work as a team to go the extra mile. I appreciated being able to “Test Drive” by myself & feel less pressured, and not be questioned incessantly. I believe Chris will be a valuable asset to your company for a long time, he was a great salesman to deal with. Thanks again! Great selection of quality cars also "

Natalie L.

10/01/2012

" Car shopping with your dealership was a pleasant experience. Our salesperson, John Sodona was very helpful and had our car ready and spotless when we came to pick it up! I would recommend this dealership and salesperson to our friends. "

Judy C.

10/01/2012

" Not much to say other than a pleasure doing business. Steve Cooper was great!! Keep up the great job! "

David H.

09/24/2012

" Your dealership is a pleasure to deal with. Carl is a professional sales person. He is knowledgeable and has a great sense of humor. The staff at Lambert GMC is commendable, friendly to all questions. This is our third purchase from Lambert and we highly recommend your dealership to our friends and family. "

George B.

09/24/2012

" It was the most pleasant experience ever buying a car.Pat was very helpful and knew all the answers will buy from again. Everyone else at the dealership who we made contact with was friendly and helpful. It was a no pressure, quick and easy experience. Love how the dont hover and allow you to think things over. "

Patricia B.

09/18/2012

" Mark, Scott "Clause", Craig you guys Rock!!!! You make our buying there a Pleasure!! "

Helen S.

09/18/2012

" This was our best experience ever buying a vehicle. Gabe went out of his way to explain everything and make sure it all went smoothly. I would definitely recommend Gabe to all of my friends and family and already have. When were in the market again for a new car we’ll be back. Thanks Gabe! "

Lance & Jamie S.

09/06/2012

" Scott Claus was a wonderful salesman! He was very knowledgeable and organized. His low key manner makes us want to do business with him in the future. "

June P.

09/06/2012

" You were very helpful to us in purchasing our car. It was raining and one of your employees escorted me with an umbrella to the restaurant next door. This was a first for me that a gentleman held an umbrella for me. "

Ellen C.

09/06/2012

" Very professional service. "

Matthew G.

08/30/2012

" Thank you Lambert. We love our Enclave! You provided first class service and did not stop until we were 100% satisfied! The service was quick too! "

Dale & Melissa S.

08/29/2012

" Both John and Heather were fantastic. You have a new repeat customer who will send referrals!!! "

Austin T.

08/16/2012

" Excellent!! Bob + Craig were very easy to work with! No High pressure tactics, which I Appreciated! "

08/16/2012

" Good customer service, very prompt & dedicated to fill my needs. Pricing very inviting and definitely would recommend Lambert. "

Bill G.

08/08/2012

" We could not be happier with our purchase, the swift service, and the overall experience. Everyone was very professional & I have already told people to go there first. Chances are they won't need to go anywhere else. "

Marie M.

08/08/2012

" Had a great experience. Everyone was super nice. No high pressure sales. Love my new vehicle. "

Becky M.

08/06/2012

" Gabe was awesome to work with! He worked well on the phone when I initially called after seeing the car on eBay. Gabe came in on his day off to finalize the deal. Above and beyond when he has my car detailed and brought it to my house. I am very happy with my purchase and my experience at Lambert. We would buy from you again. Would not change anything at all. "

Donna C.

08/03/2012

" Received your voice mail message-John! Very very happy with my new Acadia! I've already been talking you up since the experience was pleasant and painless! Thank you again for helping me… "

Jeanette R.

08/01/2012

" Mark Munday was simply delightful. He made this our most pleasant auto purchase, ever! "

Blake & Paula N.

07/31/2012

" Ron made the purchase very easy! Second vehicle in the last year! Thanks. "

Mike H.

07/31/2012

" My salesman Pat was amazing again. My fiancées experience was just as good. Last door on the left. I got there at four on a Tuesday and you close and six yet, everyone stayed to make sure I got my vehicle!!! I highly recommend your dealership to see- no games, no gimmicks, and I loved seeing your staff in shorts What an awesome company! "

Susan B.

07/30/2012

" Friendly, knowledgeable staff. Very easy to work with. "

Jeff P.

07/30/2012

" Scott Clouse did a great job. He called me when he said he would. It was a smooth transition more than I’ve ever had. I told him what I wanted and that’s what he sold me. That was my 2nd purchase and I’ll be back. Stark County dealers just don’t have it. I worked at Progressive Chevy for 12 years and they weren’t even close on the price I got from you guys. Thanks. "

Doug W.

07/30/2012

" We were very pleased with our experience in purchasing our new Verano. The people at Lambert from Craig Weiss & John Marsillo & all other staff were very cordial & couldn't be nicer in dealing with us. They did no high pressure sales just details of that we asked about. "

Gloria D.

07/18/2012

" My wife was recently in a car accident and her car was totaled she was nervous about purchasing a new car and wanted something that had great safety ratings. So we spent a few weeks shopping and looking online when I found a Subaru Forester at your dealership. Now we live in Brunswick, a bit of a drive, but I will tell you it was worth it. We came out with a few cars in mind and met Chris Cooper in the parking lot. He gladly took the time to speak about a few different cars with us. So we test drove one of the cars we came to see. That car was just not for us, so Chris showed us two other Subaru’s and a Ford Escape we had seen. Chris let us test drive everything we wanted, no pressure, no sales gimmicks. When we came back after our final drive we spoke not only to Chris but his dad regarding the Subaru and the Escape. Both of them should be commended for the knowledge about cars and their ability to put customers at ease. Needless to say we purchased a Subaru Forester that day and would recommend anyone we know looking for a car to come down and see Chris or his dad.
Thanks, "

Chris Z.

07/18/2012

" We had a great experience. Gabe answered all our questions and has everything ready to go. He was very helpful, polite, and a pleasure to deal with. We love our new SUV. Thanks again. "

Ray & Janice J.

07/16/2012

" We have purchased and leased vehicles from Lambert. Yours is the only place we have done one stop shopping. Many of our friends buy cars from you also. We love you! "

Roy S.

07/16/2012

" My husband and I purchased our last vehicle from Lambert and were extremely pleased with our experience then. I was incredibly happy when I found my new Traverse available at Lambert. I knew we would have a comfortable and easy purchase this time as well. Please continue your excellent service!! Many thanks John! "

Kimberly and David T.

07/16/2012

" Great place to do business. "

Jay R.

07/11/2012

" Very easy purchase process overall. Will certainly recommend! "

Dan M.

07/10/2012

" Great place to do business. "

Jay R.

07/03/2012

" Great customer service. Got to my price on the first day. Expedited detailing the car. "

Michael G.

07/02/2012

" This is the 4th car I’ve purchased I’ve purchased from Lambert. I never look anywhere else. Jeff J. has always been honest and helpful. Craig is efficient, fast, and fun. Lambert makes buying a car easy, painless, and entertaining. Thanks. "

Laura B.

07/02/2012

" A “tip of the hat” to John Marsillo. He made buying a vehicle, a pleasant experience and exceeded our expectations! "

Rod M.

06/28/2012

" Scott,
Hard to believe that it has been that long. I know I did the right thing when I cam to Lambert. I have no worries or regrets since getting me car. I never thanked you for all that you did. “Thank You” I hope you have a great summer. "

Tracy H.

06/28/2012

" Excellent experience-again! No pressure, fast! "

Dana D.

06/25/2012

" John Sdono was exceptionally professional. We were very pleased. "

Robert D.

06/25/2012

" Our Salesman Jeff and all the people we had contact with were so friendly and so willing to help us. Thank you. "

Matine S.

06/25/2012

" You guys took all the fear and the uncomfortable give and take away. New customer for life. "

Kevin P.

06/18/2012

" Great Selection of Automobiles. Great Service. "

Americo G.

06/18/2012

" This is the second vehicle I’ve purchased from Lambert in the last 2 years. Your selection and your sales force including your finance guy Michael have made both experiences rewarding with no pressure and personal professionalism. If I’m asked where to buy a car, I would unquestionably recommend Lambert. See you in two years. "

Don R.

06/18/2012

" Bob was a great salesman, no pressure. Paid great attention to our needs. He also got us out the door in two hours (we appreciated the expediency). Excellent work! The lounge area was a fantastic amenity. Would shop again! "

Edward K.

06/18/2012

" Great experience. Very professional sales agent. Efficient and friendly. Mike in financing was wonderful to work with and a lot of fun. "

David S.

06/18/2012

" Everyone is very friendly and very nice. No complaints at all. "

Ronald C.

06/18/2012

" I liked how friendly Mark was and that he and the other staff were knowledgeable about the cars you were selling. I was very disappointed at another dealership with their lack of knowledge and was recommended to come to you guys. Showroom with drinks was nice too!! "

Adreinne S.

06/18/2012

" John,
This is the 5th car I have bought from Lambert. Ron Francis and Matt Koehl are true professionals and a tribute to your organization. People buy from people they like and I like these guys. Also, your service organization is top-notch. I have gotten all of my cars service done at Lambert. "

Matty K.

06/14/2012

" Great experience. Great sales crew. Great staff all around. "

Ana & Steve T.

06/12/2012

" This was my first time buying a car from Lambert- and it was very satisfying. No high pressure or sales games. John Sdono was very professional & courteous. Also enjoyed taking with Bryan. The Subaru I bought should last for years. But I have many Subaru friends. I would recommend Lambert to all of them. There really is nothing you could to to improve my experience with Lambert. Thanks for a great deal on a really great car! "

Russell H.

06/12/2012

" Excellent transaction!!! Very honest and straight forward salesperson. Very efficient and friendly business manager. Top notch dealership with excellent people! "

Jeff M.

06/11/2012

" Everything with sale went great. No hassles at all. I would definitely recommend Lambert to family and friends. "

Tom Z.

06/06/2012

" You have a great staff and a fantastic operation. Unbelievable rapport with Scott, and exactly the vehicle and the price we needed. When I was on the lot with the cars unlocked and the keys in them I was sold. "

Bednarz R.

06/06/2012

" It was a very excellent experience with your dealership. Everybody did what they should and it went very smooth! Thank you! "

James R.

06/05/2012

" Mark Mundy makes the car buying experience painless. "

Brian & Tarri C.

06/05/2012

" I just wasn’t to thank you again for making our 2012 Yukon purchase easy. It was a pleasure to do business you and your staff. We live in Green and have a dealership close to us that was not respectful of our time. You and your staff went out of the way to make this process as seamless as possible. I have been dealing with many car salesmen in the last month looking for this truck. I am very impressed by the way you respect my time and how honest this dealership was. I look forward to doing business again in the future with you. "

Brian P.

05/29/2012

" Scott was wonderful from start to finish. He helped us figure out what car would fit our needs. We will recommend Scott at Lambert to all our friends and we will be back when it is time to purchase another car. Everything was smooth and easy. "

Stephanie & Mike H.

05/29/2012

" Thanks to Steve for all of his help. He was so pleasant to work with. We will be back to Lambert for our next vehicle. "

Michelle E.

05/24/2012

" Great experience at Lambert. Ron Francis was straight forward, no nonsense. Heather was very knowledgeable and a pleasure to talk with. And Jefferson? AMAAAAZING. He's a keeper!! "

Holly H.

05/22/2012

" Jeff Jones consistently gives us a wonderful car-buying experience whether we purchase a new car or a high quality used car, we are 100% satisfied that it is going to be a reliable vehicle suited to our ever-changing needs. The service department is top notch and the waiting room is comfortable with work space, coffee, and cookies. We now know we do not need to check out other dealers but can be assured that we are getting good prices and good service. We will be back! "

Jean H.

05/22/2012

" Our experience was the easiest and best we have ever experienced in buying a car. The salesperson, Chris Cooper was friendly, courteous, and took all the time we needed. Your finance office was quick and efficient. We would certainly recommend you to others. Thank you. I can not think of anything that you could have done better. "

Gary & Betsy E.

05/16/2012

" This is the second vehicle we have bought from Lambert and both times it has been a great experience. Mark Mundy is FANTASTIC! We have recommended your dealershup to many of our friends! Thank you! "

Bill K.

05/15/2012

" Great service from Gabe, Bob, the manager, Craig and Mike in finance. We Love our car- Glad we bought our car at Lambert Buick. Thank you! "

Nancy & Bill H.

05/14/2012

" IT was the best experience ever leasing a vehicle. Very pleased. John was great! "

Lynn & Roger P.

05/14/2012

" I’m excited to drive my new/used Hummer H3. Ken Royer was a huge help and worked with me through the trade-in and ultimately the final purchase. "

Luke P.

05/10/2012

" We had a great experience. Everyone was very helpful and the paperwork process was very quick and painless. We will definitely return! "

Margaret S.

05/10/2012

" Buying a car at Lambert was an enjoyable experience. The facility was clean and comfortable. The people were courteous and professional and the vehicle was immaculate when delivered. I would highly recommend Lambert to all my friends and family. "

Judith W.

05/10/2012

" Always a pleasure to deal with Lambert Buick GMC. Everyone is always friendly and professional. Mark Mundy and Craig Weiss always make my return to purchase another vehicle easy. I will spread the word and send friends to Lambert Buick GMC. "

Michael B.

05/10/2012

" This car buying experience was the fastest and easiest I have ever been through. No hassling, just excellent customer service. I would definitely buy a car here again! "

Angie S.

05/08/2012

" We were very satisfied with our experience at Lambert Buick. Everything was handled great. Our salesman, John Sdono, was very friendly and helpful. And Mike Craig handled the financial end perfectly. No high pressure. Thank you!!! "

Donald F.

05/07/2012

" Good job. Jeff is great! "

Todd A.

05/07/2012

" Bought my car online with Craig, no fuss, quick & easy. Thus it is my third car purchase this year. 2012 X3 BMW, 2012 MERCEDES ML 350. Craig’s transaction was fun and quick. The best absolutely no monkey business. Heads up Mr. Lambert- keep these two guys around! "

M. D.

05/07/2012

" My salesman John Sdono was very polite and helpful. Very respectful to me and my family. Michael Craig very respectful. No doubt- I’ll that back no. I was quite pleased with the cleanliness of your show room. Offered something to drink. Very helpful showing the car off and answering questions. "

Bonnie M.

05/07/2012

" Website was helpful. Pat-no pressure let me look at cars at my pace. Fast & efficient. Great job! Great experience, great prices.

Great people to deal with traveling 800 miles to get red carpet treatment. Thanks. "

Tom L.

05/07/2012

" Everyone was very friendly and helpful. I am happy with my experience. "

Kimberly M.

05/07/2012

" I was impressed with the courtesy and attention given by staff to the customer. I got the impression that your commitment to the customer in providing attention to the customer’s needs, including service, to the vehicle purchased, was long term. "

Harry K.

05/07/2012

" Very nice dealership. Everyone was very welcoming & I had excellent service as well. Everything was perfect and very professional. "

Sarah F.

05/07/2012

" I enjoyed my experience buying a vehicle at Lambert. John Sdono was very friendly and professional in his approach to selling me my car. I has time to think over what I wanted to do and did. "

Frank C.

05/07/2012

" My husband, Rod, and I dealt with Ron Francis and both of us were very pleased. We talked back and forth over the phone with Mr. Francis. He answered all of our questions immediately! When we arrived at the dealership to trade, all of the paperwork was ready, the car was ready, and Mr. Francis even came in on his day off to finalize the deal! Very impressive salesman & office personnel. "

Nancy M.

04/24/2012

" Thanks, Ron. The buying experience was pleasant and expeditious. You, the finance dept, and everyone else was great and I will definitely be in touch when we get ready for our next purchase! "

John C

04/24/2012

" Excellent experience. Ron Francis was excellent to work with, professional, and knowledgeable. Our discussions were right to the point. No B.S. Ron handled the transaction timely and had a very good follow up. Mike C. was professional, and gave a very thorough explanation of finance/admin issues. I will absolutely recommend Ron and your dealership to friends and coworkers who are looking for a vehicle. "

Dan B.

04/24/2012

" Our sales person, Mark Mundy, was Terrific! He was attentive and helpful without pressure. From start to finish, our experience there was smooth and stress free. And we LOVE our new car!! Thanks so much! "

Mike & Sandy E.

04/23/2012

" Just a note of appreciation for the hard work that Ken, Heather and Craig did to enable to get the car of choice! These folks worked well with me and each other, crunching numbers, trade in values and interest rates! I really appreciate all the time, effort, and work as they did as a team. The customer service was exceptional. Ken was not the typical BS Salesman. He was honest, courteous, friendly, and normal! Thanks group, you made my day! "

Elizabeth S.

04/19/2012

" Gabe took good care of me. The deal was good and the transaction easy. Thanks. "

Frederick S.

04/18/2012

" Pat K was extremely helpful and patient in assisting me in making the decision to purchase the Verona. I was please with efficiency of the office in handling the financial arrangements. Once again, I appreciated Jefferson when he helped me decipher the dashboard buttons. "

Margaret L.

04/16/2012

" In the past 10 years, I have dealt with more than 10 different dealers. There were some that I would have given a score of 3 & most between 5 & 8. But I never have experienced such a delightful time like the time I had with John Marsillo at Lambert Buick GMC. I have told everyone to go to Lambert. I wish I would have known of Lambert sooner. I would never have wasted my time elsewhere. Thank you, Mr Lambert & John Marsillo. A score of 1-10, you deserve a 20. Also the title Department was PERFECT. "

Don S.

04/16/2012

" Mr. Lambert,

I just wanted you to know that I have never had a more pleasant buying experience than I just encountered with your dealership! From our first phone conversation with Carl Buckingham after seeing a car online, to our visit with him in your showroom, to my last minute switch on the car we wanted to buy, my husband and I felt totally comfortable and believed in Carl's innate honesty and goodwill. When I finally made the decision to buy the 2009 Saturn Vue Hybrid, Carl wasnt in, so Heather in finance handled all the paperwork. Like Carl, she was forthright and trustworthy as well as easy to talk to. Between the two, I truly felt confident about the purchase I was making. I LOVE my Saturn Vue Hybrid! In one day of ownership, it has already become the favorite car of all those I've ever owned! I believe that I received a very good deal on it, and I am pleased wit the financing. I want to thank you for having a dealership that is so customer-centered, and I look forward to servicing my Saturn with you as well as recommending Lambert Buick GMC to anyone I can. "

Ellen L.

04/16/2012

" From the moment I walked in the service was great! Mike C. was my sales person & he had everything ready & was very helpful. Heather in the office made the process very simple. They both were VERY friendly & went out of their way to accommodate me. I will tell everyone I know that is looking for a car to come to you! Thank you for EVERYTHING! I love my car! "

Christina S.

04/10/2012

" This is my second SUV purchase from Lambert. I tell everyone about the great service I receive! "

Karron C.

04/10/2012

" Heather,

Thank you! Thank you so much for your extra efforts to get us a car that works the best for us. We’ll see you in 18months for the LaCrosse or bigger! Thanks! "

Bryon C. & George C.

04/04/2012

" Very good experience! Would recommend to others! "

Christopher G.

04/04/2012

" It was a great experience working with Lambert. Scott Clause was an excellent sales person. Very low pressure and gave me the time and space to make my decision. Lambert has a great selection of used cars to choose from. I will recommend your dealership to others. "

Rebecca S.

04/04/2012

" Bob L. & Heather in finance helped us get a new car and pay off two others. Bob kept us updated. Jefferson was helpful and stayed late to show us our car. "

George C./ Bryon C.

04/03/2012

" Gabe is a very good salesman, great manners, knowledgeable, and works hard to serve the customer. We know what car we wanted and he was right up front with the best price. Thank you! "

John & Daisy P.

04/03/2012

" Great people. Good price on car. Very happy with the service i received from all. Very nice showroom. "

Ron O.

04/03/2012

" We were very pleased with the service we were given when we were considering the purchase of our vehicle. Our salesperson, Mark Mundy made it smooth, fun, & knowledgeable! He was more than we expected of a salesperson. It wasnt stressful & I like how he gave us a quick tutorial of our car, which no one has ever done before & we have bought several cars of two years. So, I really appreciated that since our last vehicles were 2002 & 2003 trucks! Keep up the good customer service! "

Rene H.

04/03/2012

" This is the 4th car that me and my husband have bought from you. Everyone is always nice and very helpful. I love doing business with your dealership. "

Debra A.

04/03/2012

" Gabe and Heather were awesome! Gabe was very personable and knowledgeable. He offered great advice. He was very professional and he always kept his word. I am looking forward to working with him again! Heather was very personable! I would not change a thing! "

Axofemi T.

03/29/2012

" Excellent experience. I had purchased my last vehicle from Gabe and was please to deal with him at Lambert. He knew what I wanted, gave ne options and got me what I wanted. Finance was easy and quick. Heather was great to work with. "

John S.

03/29/2012

" The newly designed facilities at Lambert were clean and beautiful. They offered coffee and other drinks for customers. We were given a tour of all the facilities in case we need to come back for other services. We live 40 miles away, but Lambert had the best selection of cars. Last, but not least, when we came back to pick up our car, we got a wonderful surprise. They have a very special “techy” student. He spends all the time you need showing you how to use the equipment on the dash. He even programmed my phone into the car. He saved me hours of reading and learning how to use all those gadgets that weren’t available, when we purchased our old Buick. All of the personnel, we talked to were very welcoming, kind, and considerate. "

03/26/2012

" My husband and I have been actively shopping for a Buick for the last two years. We were also very pleased with our first experience of shopping at Lambert. When we arrived at Lambert, we started looking at cars and met the most pleasant sales person, Mr. Mark Munday. He was so friendly and helpful. We were unsure of which LaCrosse we wanted to buy. He made several suggestions and showed us many options. He answered every question we had and offered so much more information, that we had not even thought to ask. We chose the car we wanted to test drive, and used his explicit street directions, to maximize the possibilities or any problems we might have had with the car. We switched drivers to be sure we both felt comfortable driving the LaCrosee. Working with Mark was so relaxing and enjoyable! "

03/26/2012

" Chris was awesome! Heather even better! "

Donna F.

03/26/2012

" Scott Clause was the very best! I will recommend him to all my friends and family. Heather was also the best. "

Gale W.

03/26/2012

" Hi John!

Wanted to thank you again for all the personal attention that you and your staff provided me on my recent purchase. I always enjoy talking with you about work and family. Your personal touch makes the difference for me, as compared to other dealerships. John Sodno is always a pleasure to deal with and I respect his guidance in my decision making process. I trust and value his opinions, and that is what sets them apart.

Matt on the desk, and Michael in finance are always a pleasure to work with before and after the sale. You have a great group of people working with you, and I’m sure you are proud of them. Take care, and I’m looking forward to my next buying experience.

Best Regards, "

Richard and Nancy T.

03/26/2012

" I am very pleased! Love my car. The salesman was very helpful and friendly. This is my fourth car I have bought from your dealership. When I am ready to upgrade I will be back. "

Betty W.

03/21/2012

" Everyone at Lambert treated us very good. Rated from 1 worst and 10 best, the people at Lambert get a 10+ rating "

Thomas L.

03/21/2012

" Totally satisfied beyond expectations! My salesman, John Marsillo was very knowledgeable and helpful while dealing with him "on-line" on the phone and in person, no high pressure. Your finance office was also very good. Andrew from the service department was very accommodating when I needed a minor repair. Nothing but praise to everyone I came in contact with at your dealership. It was definitely worth the drive. I can see why my friends from Akron highly recommended Lambert GM. You have earned my return business and referrals to others looking for quality cars and quality service. Once again, Thank you all! "

Bruce B.

03/21/2012

" I have been in other showrooms, but yours was the best. I've never seen such friendly people. Great Job! "

Frances A

03/21/2012

" Mark Munday was exceptionally thorough and professional throughout the entire experience. He answered all questions with great knowledge and I know I can count on him to answer my questions. I will use Lambert and make to purchase cars in the future. "

Bill K.

03/19/2012

" You have a real asset in Mark Munday. I have purchased at least 15 new vehicles- early on thru Ford and then the best were GM. Having dealt with many sales man I can say unequivocally, he is a superior salesman. We both were exceptionally well treated. He looks after every detail. You had best hang on to this man. Excellent personality! "

Don & Jennifer S.

03/19/2012

" A flawless experience. John Keister made our buying experience a pleasurable, no hassle, no pressure, purchase. "

Tony C.

03/13/2012

" Pat Kassinger was a great salesman who helped out without making you feel the need to buy a thing. Great cars as well. "

Regal

03/13/2012

" Bought a 2008 Cadillac SRX, my salesman, Mr. Keister, was very pleasant to deal with. His professionalism and experience was appreciated. We were able to be straight up and focus on what I was there for. "

Laura

03/13/2012

" This was one of the most enjoyable car purchasing experience in my life. Lambert is a first class dealership. Ron Francis is a true professional and gentleman. He was very helpful throughout the process. Brian was also very reasonable and supportive. Heather Schlagel made the paperwork a breeze. Everyone made me feel at home. I can’t say enough good things about the dealership. Even though I live in North Carolina I will consider Lambert again in the future.
Sincerely, "

Mike P.

03/13/2012

" I just purchased my fourth vehicle from Amedeo and would like to thank both Amedeo and Heather from financing department. Excellent customer service! As always, friendly, honest, and professional. We will be back! "

Barbara M.

03/13/2012

" Salesman was great. Could not of had a better experience. Would highly recommend salesman. "

David O.

03/06/2012

" I usually never fill these things out, but I'm willing to this time for Gabe (car salesman). Ive never had a better car buying experience. We even made the drive from Pittsburg to pick up our car. "

John H.

03/05/2012

" Jeffrey Jones was our salesman, my husband Dean did the buying of the car but also knew what I wanted. Jeffrey was great and helpful in everything. I was pleased how he assured me everything would be just fine. Today we took the Enclave and we love it. Jeffrey showed us everything. I will have to buy a new garage door. This is a problem we did not count on. Our problem and we need a new door. I will service my car there because I think finance has the best service department! Thank you Lambert Buick and Jeffery Jones and Michael, everyone was great! "

Carolyn Sue B.

03/05/2012

" Hi Ron,

Thank you for kind gesture and hospitality yesterday. I arrived home at 9:30am this morning. Car drove great in the rain. Thank you so much for the new wiper blades. It would have been a real pain to drive all those hours in the rain with those noisy wipers. Ordered some mats for the HHR. My daughter is going to love it. Actually my wife now wants one. You are a true gentlemen and professional. I plan to write a letter to the dealership telling them about my positive experience. "

Mike P.

" Appreciate the ease of the purchase. Handled the prep work (finding the car & applying for loan, etc.). The website stopped in at 9am, drove home by 10:30am. Thank you!!! "

Ann M.

03/05/2012

" On February 27, 2012 our Chevy Impala died. I made a call to Vickie and we were able to meet with her and John sodono. After finding our price range. We left the dealership within 2 hours with our new car. Everything was so easy. Vickie and John were great. The service and selection of vehicles were outstanding. We definitely be back when it’s the time for another vehicle. John I owe you coffee. "

Gary & Tracy G.

03/05/2012

" this was one of the easiest most professional car buying experience we have had. Gabe was very personable, didnt pull any punches & was very professional. Everyone we dealt with was extremely nice. Great experience. "

Karen H.

03/05/2012

" Mr. Lambert,

My son Mark and I have just gotten back home in Knoxville Tennessee. I just wanted to compliment you and your staff for a very pleasant car buying experience. From the very first contact with Bryan Steinlechner through to the actual buying and completing the sale with Pat Kassinger to the financing of the car with Heather Schlegel, it has been one of the best car dealer experiences I have ever had. I told Pat that I had bought cars for my family from Scottsdale AZ to Virginia Beach, VA to Nashville, TN to Cullman AL and I must say this is one of the most enjoyable trips I have made to buy a car.

Your dealership is very attractive. It was clean to the “n”th degree and the restrooms sparkled.

Not once did we feel hurried, or left alone or in the way.

We were met at the door by Pat and made to feel at home immediately with an offer of something to drink. From Pat we were taken to meet Heather. What a pleasant lady! Then back to Pat who helped us unload our trade-in and apply the tags to the truck we bought and helped us find the proper way to get back to the Interstate to get us started on our way back home.

Again, after 520miles back to home, Mark, my son, is totally happy with the truck and I must say, the truck did drive like a new one on the way home.

Thanks again and I’ll soon send Pat an email with descriptions of the two cars I was talking to him about finding for my two nieces.

"

Harold A.

02/29/2012

" Five stars for a pleasant car buying experience. Gabe was more than helpful and willing to assist in showing me the cars I was interested in. Craig, the sales manager did everything to work on the price of the vehicle I was most interested in. Thanks for being the good sales people I've heard you are. You're earned another customer that will come to you and sent friends to you before going anywhere else. Thanks again! "

Greg W.

02/23/2012

" I found this vehicle on Autotrader. i live in Ashtabula I was trying to deal with a local dealer. They couldnt make a deal. I had been talking with Scott Clause for about 2 weeks. What an outstanding salesman. Very professional, very respectful. The deal was basically sealed over the phone. When I came to pick the SUV up, it was perfect & ready to go. Your business manager amazed me at how organized and professional he was. Over all Outstanding treatment. When Im ready to purchase again I will return. "

Jeff S.

02/20/2012

" Mr. Lambert,

We are very late in writing this letter but better late than never. Our family has purchased three different vehicles from Lambert Buick GMC since 2006, and we wanted to tell you how pleased we are with the vehicles, the service your dealership has provided, and what a great group of people you have working at your business.

We have mainly dealt with John Keisler, john Marsillo and Craig Weiss. What terrific people! All were professional and knowledgeable about the vehicles, but even better they were humorous, very personable and down to earth, making the "dealing" very comfortable for us. We really appreciate their straight forwardness about the purchase prices, and how there was never any "game playing" like we've experienced at other dealerships over the years. Although these three men (Keisler, Marsillo and Weiss) were who we talked with the most, everyone at your dealership has been very nice and provided great service to us!

Please let everyone know how grateful we are for everything they have all done for us, and we will definitely be back. These people really reflect well on you and your dealership! We will continue to tell our friends about the great people and terrific service at Lambert when they are in the market to buy a new car (or a truck). Nice job Mr. Lambert, and please tell your employees thanks a lot, they've been great! "

Steve and Kathy B

02/13/2012

" Had I not found this Durango I wanted, I would have worked as Chevy or GMC. When I’m out looking in the future for another car the first place. I’ll look is Lambert. I am very satisfied with my time there and with my salesman Scott. Also Amhdio in the Servie Department. "

Jim K

02/13/2012

" I have never been to a dealership that met me at the road and said, “Hi you must be Laurie Jones, let me get the Dodge Journey pulled up here for a test drive.” Bob did not even know me. My experience was top notch. Everyone on the staff was friendly and helpful. We felt like we had known them for years. The best thing was I would totally recommend Lambert to everyone and would be the first to go back there when looking for a new vehicle. It was a bit of a drive but was worth it. I feel there is nothing you could do to improve. Oh, and I loved the floor in the showroom!!! "

Laurie J.

02/09/2012

" This is the second car I’ve bought from Lambert. I can’t imagine buying anywhere else!! "

Tracey S.

02/09/2012

" We have had terrific service on our vehicles since we switched to Lambert Buick GMC in Cuyahoga Falls, Ohio, last year. We had previously bout a 2009 Sierra Truck from another dealer that was giving us a hard time about some warranty work. We switched to Lambert, and they were happy to do the work for us! So, we bought a new Enclave in Jan. 2011 and new Yukon Denali in Dec.2011 from salesman Pat Kassinger, who put together a great package deal including trade-ins, rebates, incentives, and financing. We have been recommending Lambert sales and services to everyone! "

02/09/2012

" Pat worked with me in finding a car right for me, I have known Pat a lot of years, buying my last 4 new cars from him. As usual he took care of us. "

Richard S.

01/25/2012

" Matt and Ron, Just want to thank you for your help in getting me a nice car at a very fair price. I am especially excited about the chrome wheels and the sliding sunroof.

See you Thursday to finalize the deal. "

God Bless, Mr. Pat Manning

01/23/2012

" Our Salesman Gabe, was very knowledgeable about all the cars we looked at. He was helpful but not pressuring. "

Eleanor S.

01/23/2012

" Lambert Buick,

Thanks to Mark Mundy who took the time to stop and say hello and ask about the family & car. As I was waiting in the waiting room. He is the greatest. Thanks to Dillon at the service desk who also took the time with this and fast to listen about questions about the car and also checked them out. He got the repair done and after service he explained what was done. He also is the greatest. Great people, Great service. Thanks also for the cookies and coffee it was great.

Sincerely, "

Roger F.

01/23/2012

" Mr. Mark Mundy is wonderful. I have been looking for a car for the last three years. I have had the worst experience ever with local car dealerships. I came to Lambert to buy a 2008 Mustang. Mark Mundy geniunely cared about what I wanted and me. He didn't push me into anything that I didn't want like my past experience. I will never go anywhere else to buy my next car. I had the best experience with Mark Mundy. You're truly blessed to have him working for you. It was fast and easy to get financed and over all an awesome experience. Mark made me feel at home, even though I lived 1hr and half away. I will be back to purchase my next car at your car dealership. "

John N.

01/17/2012

" Gabe, Just wanted to thank you for the fine vehicle and all of your help. We were both impressed with your dealership's smooth operation and you are truly an asset to the organization.... Thanks again. "

Mike & Kathy K.

01/17/2012

" Dear General Manager,

My wife and I have been customers at Lambert Buick GMC for quite a few years and have always had a great experience with Mark Mundy in each of our new and used purchases. Because the we have purchased were new or nearly new, and had no service needs, we have not had experience with your service department... until Tuesday January 3, 2012.

I want to tell you just what a wonderful and refreshing experience it was. Where we live, we received about a foot of snow that day. My son parked our 2003 Bonneville at the end of the drive so he could clean the driveway and when he went to start it, the key would not work in the ignition. When i came home from work, I was unable to get it to work so I called your service department and spoke with a gentleman named Andrew. I fully expected to be told to have the car towed in and that your technicians would look at it; however, to my pleasant surprise, Andrew took the time on the phone to help me troubleshoot before I had the vehicle towed in. Because of his time on the phone with me and his patience in explaining things, i was able to get the car started without a huge towing bill and repair bill.

In this day and age where all the mighty dollar is king, it is so refreshing to find that there are still people anad businesses that care enough about people to help them out, knowing that it could not result in not transacting business. a huge "THANK YOU" goes out to both Lambert Buick GMC and Andrew for his kindness.

I have referred many people to Lambert; specifically to Mark Mundy because his genuine care for his customers and his sales ethics have stood the test of time. Obviously, Mark's ethics are part of the Lambert philosophy of doing business because Andrew demonstrated ethics just as Mark has done for years. Please know that as a loyal GM customer (one Pontiac, one Buick and 2 Chevrolets), when I have a service need that I cannot handle in my own driveway or garage, your facility will be the first place I turn to.

Thanks again to Andrew in the service department, Mark in you sales department and to your dealership in general for your old fashioned, honorable day to day business operations. It is a breath of fresh air! Your NOT having fast talking advertisements that in cannot understand and for dispelling the old "used car salesman" reputation will serve you well for many years to come. "

Sincerely,
Jack C.

12/19/2011

" Hi John, I am absolutely enjoying my car in Florida! Murph really likes it too! It is just perfect and plenty of room in trunk for groceries! No more fighting over one car. Thanks, Joan "

Joan S.

12/19/2011

" Hi, Had my first trip to MD on Saturday, truck did well, but driver needs practice. The arm rest has made such a difference in my elbow and arm. The room really fits me when traveling alone, but a little small with all 4 dogs, but does not happen often so I will get used to the limited space when traveling with the 4 canines. Hey, you and Michael really are great individuals and I am very lucky to know each of you. Have a great New Year! "

Connie F.

12/18/2011

" Good Afternoon, This is the second time I have purchased a car from Lambert and the third purchase for my household. All three have been excellent and the cars have been great as well. Betty, who is bow retired sole me my very first car. That experience was so positive Scott got the opportunity to sell my second. When it comes time for the third, I will be back again. You also have an excellent service department, only ever brought my car there for work. You have a great dealership and great people there. Thank you! "

Anthony R.

12/18/2011

" I want to thank you for the great service during the purchase of my Yukon. I appreciate the high level of service and attention to detail that every Lambert team member demonstrated throughout the entire process. I am definitely the type of person that will be a return customer when i find a company that appreciates my business and provides the type of service that Lambert does. My wife will need a new vehicle in the next 18-24 months and I can just about guarantee we will come see you first. She's a much tougher sell than me so you some time to get ready... "

Anthony S.

12/18/2011

" My husband and I bought a previously owned Honda Odyssey. Our salesman, Gabe, was excellent to work with! He was very respectful and helpful. The man who helped us finance our vehicle was friendly and efficient. The whole process was the best experience we have had at a car dealership. We highly recommend Lambert as a place for people to buy a car. We hope to do business with you in the future. Thank you! "

Marcy K.

12/15/2011

" Dear Ms. V. Watts,
Just wanted to say what a “great” group of gentlemen you have working for you. Again for I think the 8th time. They were great….especially and in no order, Craig W., Michael C., Mark M., new one....Jeff...made a great experience again at your dealership…Please thank them all for Connie and me…they deserve the employee of the month awards! Another great buying experience!!!! Thank you all, you are the greatest!!

P.s. All your people at the dealership are also great, friendly, and kind! "

Gant & Connie S.

12/13/2011

"I purchased a 2010 Chevy Impala from Mark Mundy, Oct. 30, 2010-I was car jacked Nov. 9, 2011- As soon as the insurance company settled, I knew who to call. Mark is the most caring, gracious, and trust- worthy individual my family knows. I can trust his judgement. He made this horrible experience of being car jacked in a less stressful new car buying experience. Thank you all. Lambert has a great bunch of guys & gals-
PS. Mike was very cordial as well. Its nice to walk into a business where everyone treats you like a friend. Thanks again!"

Marilyn S.

12/13/2011

"I was extremely pleased with the attentiveness of salesman, Pat Kassinger. He easily walked me through the maze of buying a new car and answered my questions- even the trivial ones. The entire event was handled with ease…I was very impressed with Jefferson who was very helpful showing me the instruments inside the car and how they worked. I was impressed with how efficient and conscious the financial part was handled with Michael Craig. Assessment= A+"

Margaret Long

12/01/2011

"Hi Mike. Just wanted to take a second to thank you for the help you provided my wife and self in dealing with our purchase. No issues or problems at the border, as you had advised. Great work!!!! Thanks again for the assistance. Buick worked great, as only a Buick can. We are missing the manual for the Navigation System and will send a note to Mike Charles requesting him to send us one. Hope you and your family enjoy the upcoming Xmas season."

Regards,
Bob & Pat H.

11/28/2011

"We had a great experience from the first phone call to Gabe. We were acknowledged as soon as we arrived on the lot by Gabe, we're very impressed with the dealerships first class and were impressed with the finance manager (a great salesperson). We cannot think of a thing, it was a great experience and Lambert Buick GMC is a first class establishment. Fantastic Experience (5 stars)."

Dana T.

11/29/2011

"Awesome experience!! My wife and I live in NW PA and called about purchasing a Buick Enclave we saw on Lambert's website. Not only did they (Craig) work with us to ensure we received the price we wanted before ever stepping foot in to the dealership, but the entire staff stayed an hour past the dealership's closing time (on a Friday night) to make sure our car buying experience was a great one. They are no haggle and are customer focused when it comes to helping you find the car your want. In fact, we walked out the same day with the car. In the future I would consider buying a car from Lambert without hesitation and would recommend my family and friends to do the same. We have had our car for a month and it has been the best car we have ever owned! "

Keenan

11/28/2011

"Great buying experience I recently bought a used 2010 Pontiac G6 from Lambert Buick . I was searching via internet quite a bit, and found the car I was looking for here. Although they were about an hour away, I felt comfortable making the trip after various calls. Michael Charles was my salesman, and A+!"

Regards,
George W.

11/28/2011

"Bryan,
Thank you to all people that assisted me in buying a car. For a few reasons, this was the first time that I ever bought a car with no one with me to help guide me threw it. When I came to your store is was to say the least a bundle of nerves. The entire staff was very kind and you will never know how much that meant to me.

My daughter came in 2 days later and bought a RAV4 also. She also had nothing but kind things to say. We both LOVE our Rav4’s."

Once again,
Thank you
Cathy F.

11/22/2011

"Dear Mr. Mike Craig (Lambert Buick),
Thank you again for the excellent treatment received at your dealership. Amedeo and the entire staff were very nice and accommodating. We have already recommended you to several of our friends and family members. "

Mr.& Mrs. Dominic L.

11/22/2011

Craig,

"Thank you and all of your co-workers for your help. Dealing with Lambert is without a doubt, the most pleasant experience in car shopping I have ever gone through. It was well worth the hour drive to get to your dealership. Once again, thanks for everything, I am sure we will be back."

Dan and Sherry Day

11/07/2011

"Everyone involved in our deal was very professional & accommodating! Couple that with a beautiful car at a great price made our experience of buying a car from out of state well worth the trip! We'll definitely visit you again! Scott, Matt, Ron, and Mike-Thanks!"

Jeffrey D. & Mary O.

11/07/2011

"Thanks to all at Lambert for such great service."

Eddie & Tina P.

11/01/2011

"Please pass along that we had the best car buying experience that we EVER had! The last one at another dealer was a nightmare and I admit we were a little apprehensive, but when we got there the day went smoothly and everyone was kind, courteous, and helpful. We Love our new Envoy and look forward to bringing it back for regular service so we can just say hi. Give a special thanks to Mike for us because he was superb with us and the kids, we has a good time talking with him. Thanks again for making this the BEST car buying experience we have ever had and know we are singing your praises out here!"

Mike and Monica M.

10/31/2011

"Hi Mike! Thanks again for all the help and we absolutely Love the Envoy!!! Like we told you we spent the first evening going back and forth to the garage just looking at it!! Please pass this along that we had the BEST experience with everyone we came into contact with there and we have been singing your praises all over!!! Have a great night and we will be back when we need another vehicle! "

Mike M.

10/31/2011

"We just bought our third car in four years from Mark Mundy. He is absolutely the BEST!! We used to dread buying cars, but he makes the whole process painless and believe it or not fun. We have referred several family members who now will only buy from him. Thanks to Mark Mundy you have customers for life."

Nicole B.

10/24/2011

"Enjoy there is no high pressure sales tactics- relaxed atmosphere. My third vehicle from lambert and salesman Jeff Jones- will be back when its time to replace vehicle."

R. Eitner

10/24/2011

"Everything went very smooth. I was pleased with the personal service. The purchase was easy- no problems. Instructions were exact- no last minute details. I received friendly service from the start of first phone call. Salesman, Bob L. was great!"

S. Cartner

10/24/2011

"Awesome deal. Very happy with purchase. Exactly as advertised on Ebay. Very helpful, knowledgable employees. Thank you for the smooth transaction."

S. Kirby & N. Kirby

10/24/2011

"We were very impressed with your dealership. Everyone was very courteous and knowledgeable about the truck and very helpful. We have never had such a great experience at a dealership before. We will certainly tell people about it and will certainly be back when we need another vehicle. Thank you!"

Rick & Michele R.

10/04/2011

"My experience at Lambert was really great! All of the Salesmen were extremely patient, helpful, and kind. Thank you!"

Jensyn T.

10/04/2011

"Our salesperson Mark Munday made our car shopping a positive experience at Lambert GMC. Thanks to Mark and all the staff who were respectful and courteous & we will not hesitate to refer our friends and family."

Lois N.

10/04/2011

"Good Morning Craig,
I wanted you to know I did come in yesterday, Sept. 30, to look at the Jeep Commander. I loved the vehicle and did write up a purchase order. I also wanted you to know that Bob Leone did an excellent job and was very professional. I know what it is like to work in sales because I have been in retail for over 40 years. I also know the push is to “close” the deal so everyone benefits from the work. Bob listened to everything I had to say, as a customer, and never got “pushy” in an obvious way. He was professional and a gentleman at all times. I did ask for you when I came in but, since you were off, talked to Bob on the telephone instead. When I got to the dealership, he did an excellent job in your absence. I just wanted to take a moment to let you know what a good job he did. I know I appreciate it when my customers let me boss know I have done a good job for them. Referral business is important to everyone and I will let everyone I know, know about your dealership. Thanks, again, for taking the time to answer my emails."

Dawn

10/04/2011

"John Sdono and Heather Schlagel are outstanding to work with. This is my second purchase from Lambert. Any vehicle need I call John Sdono. I would recommend John and Lambert to anyone. Thanks again John and Heather."

Zach S.

10/04/2011

"Dylan Stout!!- - -Very Professional!! All people who work with the public need to take lessons from this gentleman on how to make the customer feel important!! - - - He certainly is the essence of what a model employee should be!! I have purchases many automobiles from your company over the past 15 years.... Dylan Stout is what a service consultant should be!! Hold on to him. he is a treasure!!

Matt Koehl.... he is the finest salesman in town,... quality in the Lambert Product is a direct reflection on the quality of your people!!

Matt Koehl is One of your best People,....
Lambert is the best!!"

Mike S.

09/28/2011

"Andrew took care of my car issue. He was very accommodating when more issues came up with my car. He more than once apologized that there was a delay in getting parts needed in a quicker manner. He also offered me a car to use due to my delay & inconvenience. Thanks! Got an A+ grade."

Jeanette S.

09/26/2011

"John Lambert,

I stopped on 9-1-2011 to have an oil change and tire rotation on my 2009 Pontiac. In the showroom was a Buick Regal and I felt probably May or June next year I would discuss a deal. Some conversation with Charles ensued then even further discussion with Craig. I was given the opportunity to drive the car. Very nice automobile!! Mike Craig came through with a lease package I felt comfortable with and I drove the car home. My experience with your staff (as always) was excellent!! Great car!! Also all of the guys up front helped out."

Arthur L.

09/26/2011

"My experience at Lambert was extremely good. Everyone I dealt with was courteous and accommodating. I can not think of anything that would have improved my visit."

Lois L.

09/21/2011

"Great up front pricing! No pushy salesmen!"

Donna M.

09/21/2011

"It is always a pleasure doing business with Lambert. I am a long-time customer and I’m treated like family there. I actually have fun buying a new car. Everything is totally handled and Mike Craig is so efficient at handling the paperwork, explaining everything and answering our questions. Matt Koehl, Mark Munday, & Mike Craig can remember things we talked about from the last time we purchased a car there and that is impressive. Matt even remembered what features I was interested in the last time I bought a car and was able to match me up with the perfect fit. On this particular purchase we had a one-on-one session with Jefferson, a fine young man, who knows all about technology and instructed us in all the technical aspects of our new Buick and helped us program things to our specifications. This is really great because our last Buick we never did program things because it was too confusing for old folks. So all in all we have a family at Lambert."

Sharon F.

09/19/2011

"Very good customer service, good pricing. Wouldn’t go anywhere else. Great dealership!"

Janet & Scarry

09/13/2011

"Both of the salespeople we worked with were wonderful. They made the process very easy with no stress!! Thank you!"

LPaige P.

09/13/2011

"I was a long time customer of Dave Towell for over 8 years and this was the first GMC we have ever bought, at first I was a little skeptic because I believe that the service department is the heart and soul of any dealership. Any one can sell a car but it takes a fine group of people to make it work. I have worked with Dylan Stout in Service and in my opinion there is no finer service writer any where in Ohio. You are truly lucky to have him, don’t lose him or you lose me! Just so you know my wife works at Akron Lexus, and she drives past there everyday but we would rather work with you! And Dylan!"

Ken & Karen R.

09/13/2011

"The service department is absolutely the best I have ever experienced. They are honest, dependable, and courteous, Dylan takes care of my service needs. I actually enjoy spending money for service at Lambert."

John H.

09/12/2011

"Service was great very respectful sales staff. Smooth process."

Nick S.

09/12/2011

"This was our 7th car from Lambert! They have the best prices in the area and wow what a nice showroom!! No pressure at all and very friendly! Thank you we are customers for life!!"

Bob & Andrea K.

09/12/2011

"Associates I came in contact with were very professional in every respect. it made purchasing an automobile an enjoyable event rather than a hassle (as usually is the case)"

Robert L.

09/08/2011

""I have never been treated so well in your service dept. especially Mr. Dylan""

Homer C

09/08/2011

"Thanks to everyone at Lambert for making car buying so enjoyable. You offer everything that is fun about buying a car-great selection, best prices, and easy access to the vehicles. At the same time your customers are free from high pressure sales tactics, haggling over the price, and waiting for endless paperwork. This is my fifth Lambert car, but not the last."

Carrie S.

09/07/2011

"Great service by all! Cordial & helpful. Especially quick paperwork and out the door!"

Robin C.

09/07/2011

"Scott was great! It felt like 110 degrees outside but he showed us every car we were interested in- sometimes multiple times- until we settled on the Commander. Fast, friendly, knowledgeable, no-nonsense dealership. No high pressure sales- they give you time to THINK. Will definitely buy our next car here."

John H.

09/07/2011

"Buying our car here and even working with the finance department was great. Gabe was our salesman and made the experience painless, we recommend you often! Thanks!"

Rob & Karen W.

09/06/2011

"Awesome Dealership!!"

Sheri P.

09/06/2011

"Very friendly environment, very efficient, did not take long for transaction! Very professional!"

Deriver McDaniels

09/06/2011

"Buying my new GMC Sierra from Lambert GMC was a great experience. There was no pressure to buy. Needless to say, I will recommend Lambert GMC and Doug Daugerfield to all of my family and friends. Thank you! Thank you! Thank you! Thank you!"

David Z.

09/01/2011

"Third car from here. Excellent overall. Matt, Heather, and John are easy to deal with."

Joseph N.

08/29/2011

"From the moment we stopped at the lot, salesman Doug was amazing the facility was very nice. Everyone was knowledgeable about the car financing and the whole process was very smooth. Heather was very helpful with financing and Lamberts has great follow up we received thank you cards before we ever got home. Thanks for a pleasurable experience. Would definitely recommend."

Michelle & Justin H.

08/29/2011

"We drove two hours to your dealership. We were treated very friendly and are very satisfied with our purchase."

James R. & Kathleen Chaffee

08/29/2011

"Came in to look at a few cars after a recommendation from my finance’s boss. The first car we expected to find had sold but then we found out that the Golf I was looking for and hadn’t expected to get, had just come in. Excellent price and condition. Very helpful staff and none of the run around from other dealers. Great place to get a vehicle!"

Daniel C.

08/22/2011

"Everyone at Lambert Buick was very friendly and helpful. Appreciate the professionalism extended to me in the purchase of a new vehicle."

Susanne E.

08/22/2011

"Everyone friendly, organized very clean atmosphere, would come back."

John B.

08/22/2011

"Heather Schlagel- Very efficient, polite and she understood and explained all documents with out hesitation. Mark Mundy- I personally would never buy a car from anyone else! Enough said! Also, sustain what you are already doing. Excellent group to work with."

Joel S.

08/22/2011

"Extremely satisfied. Zero pressure from Mike & Heather was able to secure a better finance option than we had originally been quoted."

Nick & Melissa P.

08/18/2011

"You made it possible for me to get an excellent truck at a fantastic price. Your customer service was top of the line. Very professional, easy to do business with, highly recommended! Thank you!"

James & Danielle U.

08/18/2011

"Excellent buying experience. John Sdono and Jen Kennedy did a fabulous job helping me."
Walter L.

08/17/2011

"Jefferson was the best thing going there! Wonderful and charming!"
Marshall M.

08/17/2011

"Wonderful experience. Before I despised dealerships, this one has changed my mind with customer service… is number one. Thank you. I will be back."
Mary B.

08/17/2011

"Thank You Very Much!"
Mohamed A.

08/17/2011

"Nice and easy people. No force, No pressure. Knowledgeable staff. Would recommend to family and friends."

Prakash

08/15/2011

"Very friendly staff Quick, painless process, they tell you the payment, you take it or leave it, no hassle. "

Edward D.

08/15/2011

"My nephew brought me into Lambert Tuesday 8-9-11 my salesman Carl was very cheerful, helpful, and courteous. We also like Jennifer as she explained everything we needed to know."

Carol Anne S.

08/15/2011

"Buying a car was never so easy! We found a car online and bought it the next day. "

Louis O.

08/15/2011